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JMango360 Support Center

FAQ

Do I need to install the JMango360 plugin myself?

The plugin installation is easy, so you can do it yourself or have your Solution Provider assist you. By signing up to our platform the quick start will show you how to install the plugin.

What happens to my app when my new iOS or my Android OS version is launched?

Our team of app developers are constantly making improvements to the apps, by adding new features for free and updating the app for the latest versions. So don’t worry, you can just sit-back and relax with any new updates.

Are there additional costs?

If you want to publish your app into the app stores, Google and Apple charge you for creating the developers accounts. For each of the stores you’ll need to create your own developer account. Google Play Developer license is $25 one-time fee and Apple developer license costs $99 per year to be able to publish the app under your company name.

How much time do I need to invest during the setup?

If you let us build the app for you, all you have to do is install the plugin, send us some additional images for your homescreen and review our designs.

When do I start paying for my app?

To let us build, design, test and publish your app you will pay a one-time setup fee. After that you will pay a monthly fee once your app has been launched. There are some interesting financial benefits when you decide to pay an year (or longer) in advance.

Which ecommerce platforms do you support?

We have a deep integration with Magento (both Commerce and Open Source), Prestashop, Lightspeed and BigCommerce. For all other E-Commerce platforms we can build a stand alone mobile app.

Do I need a seperate Payment Service Provider for the app?

No. Our plugin will automatically detect and use the Payment Gateway integrated with your online store,  including (but not limited to) PayPal, Adyen, MultisafePay, Klarna, AsiaPay and BrainTree. JMango360 supports all payment methods that these providers support, including (but not limited to) creditcards, iDeal, direct debit, ELV, PayPal, Klarna and Afterpay.
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